We, “PARIVARTAN SOCIAL AND EDUCATIONAL TRUST” are the owner of parivartanngo.com (“Website”) which displays our Social and educational work(“Rural Community Development”) and values your private information and understands the need for security and trust surrounding such information. We are committed to protecting your Personal Data, which refers to any data that is used or could be used to identify you (such as your name, email address, street address, or job title).
This Privacy Policy is intended to describe what we are doing with your Personal Data, how we protect it, and what privacy rights you may have under applicable data protection laws.
This privacy policy (“Privacy Policy”) is published in compliance with inter alia:
- Section 43A of the Information Technology Act, 2000 (“IT Act”);
- Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”); and
- Regulation 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediaries Guidelines”) and
- The Digital Personal Data Protection Act, 2023
We respect data privacy rights and are committed to protecting personal information collected on this Website. This privacy policy (“Privacy Policy”) sets forth how we use and protect the personal information collected on this Website.
1. General
You confirm that you have the capacity to enter into a legally binding contract under Indian law, either by yourself or by providing consent as a legal guardian, in particular, the Indian contract act, 1872, and have read, understood and agreed to the practices and policies outlined in this privacy policy and agree to be bound by the privacy policy.
You hereby consent to our collection, use, sharing, and disclosure of your information or the information of any other person you represent as a guardian, as described in this privacy policy. We reserve the right to change, modify, add or delete portions of the terms of this privacy policy, at our sole discretion, at any time, and any continued use of our Services by you, following any such amendments to the privacy policy, will be deemed as an implicit acceptance of the privacy policy in its amended form. if you are accessing or using our Services from an overseas location, you do so at your own risk, and shall be solely liable for compliance with any applicable local laws.
If you do not agree with this privacy policy at any time, in part or as a whole, do not use our Services or otherwise provide us with any of your information.
2. Information Collected and Means of Collection
We may collect the following personal information about you:
For certain activities, such as when you subscribe to our updates or newsletters or contact us directly, we may collect some or all of the following types of Personal Data:
- Contact information, such as your full name, email address, mobile phone number, and mailing address.
- Your username and password.
- Your likeness, image, name, and/or voice recordings, if you provide us with a signed release form.
- Any other information you choose to provide to us.
We may combine such information with information we may already have about you.
Information we collect automatically
We and third parties that provide content or functionality on our Sites may use cookies, pixel tags, Local Shared Objects, and similar technologies to automatically collect certain types of Personal Data. For more information about cookies, pixel tags, Local Shared Objects, and similar technologies, please see our Cookies Policy. For more information about the third parties we collect Personal Data from, please see the section below on Information we collect from other sources.
Types of Personal Data we collect automatically include:
- Your internet protocol (IP) address.
- Device and advertising identifiers.
- Browser type.
- Operating system.
- Internet service provider.
- Pages that you visit before and after using our Sites.
- The date(s) and time(s) of your visit(s).
- Information about the links you click, the pages you view, the general manner in which you navigate the Sites, and other standard analytics and server log information.
- Location information when you use our Sites, such as your computer’s IP address.
- Technical data to address and fix technical problems and improve our Sites, including the memory state of your device when a system or app crash occurs while using our Sites.
(collectively, “Personal Information”)
The IT Act and the SPDI Rules regulate the collection, usage, retention and disclosure of personal information, which is defined under the SPDI Rules as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person. The SPDI Rules further define sensitive personal data or information of a person as personal information about that person relating to:
You provide all information to us voluntarily. Collection, use and disclosure of Personal Information and SPDI require your express consent. You are providing us with your consent to our use, collection, and disclosure of the Personal Information and SPDI which belongs to your or any person whom you are authorized to represent. You may choose to not provide us with Personal Information and SPDI, but in the event that you do so, we will be unable to provide our Services.
3. Applicability of GDPR
Residents of the European Union (“EU”) should note that this Privacy Policy has been updated in accordance with the requirements of the EU General Data Protection Regulation (the “GDPR”). As per the provisions of the GDPR we shall be considered the Controllers of the Personal information collected as a result of your use/access of the Website.
For non-EU residents, by continuing to use or access the Website, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use or access the Website.
4. What Personal/ Non-Personal Information do we Collect?
To request a free demo, subscribe to our newsletter/alerts or get in touch with us through the form available in our ‘contact us’ section if you call us directly, you would need to provide us with Personal Information such as your name, organization, telephone number, e-mail address, and physical address. We also collect the information shown in the comments when you leave your comments on our website.
We may collect your Personal Information such as your name, e-mail address, etc. when you communicate with our customer support staff using our chat support feature or through e-mail.
Website and social media accounts: We may also collect, store, and use your Personal Information when you (1) access our social networking handles operated by us (such as those on Facebook, Twitter, Instagram, and/or LinkedIn) (2) share or comment on our blogs (3) comment/ provide feedback/testimonials on such social networking handles.
We may also automatically collect non-personally identifiable information through cookies to improve our Website and Offerings, such as the pattern of your use of the Website, our Offerings, visits, material that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, IP address and date and time when you access or use the website. Cookies are small encrypted files, that the Website transfers to the device through which you access our Website.
Google Analytics: This Website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, and text files that are stored on your computer and enable an analysis of your use of the Website. The information generated by the cookies about your use of this Website is usually transferred to a server of Google in the US and stored there. In case of activation of IP anonymization on this Website, your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the US and shortened there. You can refuse the use of cookies by selecting the appropriate settings on your browser software. You can also prevent the data generated by the cookie and related to your use of the Website to Google and the processing of these data by Google, by clicking the following link (https://tools.google.com/dlpage/gaoptout), choosing the available browser plug-in and installing it.
AdWords: We use Google AdWords as a marketing tool to allow members of the public to reach out to us through our Website. We also collect and store information when you, to interact with us, click on our advertisement which is displayed on the Google search page, and subsequently get directed to our Website.
Mouseflow: Mouseflow tracks clicks, mouse movement, scrolls, forms, and more. It shows an anonymized recording of the activity from each visitor on the Website. It helps us filter sessions to find ones with user frustration, errors, compatibility issues, etc.
5. Accuracy of Information.
Please make sure that any Personal Information you share with us is accurate and up to date information. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so.
6. Use of Information
We use the Personal Information for the following purposes:
- to provide you with information about our Offerings and/or our periodic newsletters;
- if we do engage in a business relationship, we may use the Personal Information to provide you with such Offerings and to assist you in the event you need any additional support;
- for the creation or development of business intelligence or data analytics about our Website and/ or the Offerings provided by us;
- to assess queries, requirements, and process requests for Services for client communication, billing, and administration;
- to improve the usability of the Website and for Website maintenance;
- to process job applications (if you apply for a position with our organization);
- to prevent fraud and abuse;
- to enhance the security of the Website;
- to ensure that content from the Website is presented most effectively for you and your computer;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- to maintain leads;
- to run marketing or promotional campaigns;
- to create brand awareness;
- to improve the Offerings;
- to provide you with information that we may believe may be of your interest;
- for internal record keeping; and
- to comply with our legal or statutory obligations.
(collectively, the above constitute ‘the purposes’)
Legal Basis (for EU residents): We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal basis of consent [as provided in Art. 6 (1) (a) of the GDPR], contract [as provided in Art. 6 (1) (b) of the GDPR], or based on our legitimate interests [as provided in Art. 6 (1) (f) of the GDPR], provided that such interests are not overridden by your privacy rights and interests.
7. Disclosure of Information
We do not sell, rent, share, distribute, lease, or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:
- Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating and maintaining the Website and/ or providing the Offerings.
- Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein.
- Legal and Regulatory Authorities: We may disclose your Personal Information to comply with our legal obligations/ court orders/ requests by Government authorities.
8. Changes to your Information
You may review, correct, update, change, or delete your Personal Information or SPDI by writing to us at the contact details specified below. You can delete any part of the Personal Information or SPDI or request us to delete the same, and we will comply with such requests within a reasonable time unless we are required to keep certain information for legal purposes. You may update your Personal Information or SPDI at any point by writing to us at the details indicated below in the contact section.
We reserve the right to verify and authenticate your identity and your Personal Information to ensure the rights of others. Access to or correction, updating, or deletion of your Personal Information or SPDI may be denied or limited by us if it would violate another person’s rights and/or is not otherwise permitted by applicable law.
9. Transfer of Your Personal Information Across Borders (for EU Residents)
We have a worldwide presence through our social activities. The Personal Information we collect (of EU residents) might be processed outside the EU at a secure center in India and also on the cloud-based CRM system “Microsoft Dynamics” whose servers are located in India. We collect and transfer Personal Information outside the EU under the provisions of the GDPR. If you have questions, please contact us at admin@parivartanngo.com
We will transfer your Data to third parties in countries not recognized as providing an adequate level of protection to Personal Data only when there are appropriate safeguards in place. These may include the European Commission-approved standard contractual data protection clauses under Article 46.2 of the GDPR or Binding Corporate Rules under Article 47 of the GDPR.
10. Children
We do not knowingly collect any Personal Data from children under the age of 13 without parental consent unless permitted by law. If we learn that a child under the age of 13 has provided us with Personal Data, we will delete it under applicable law.
11. Retention of Information
- We endeavor to collect only such Personal Information that is necessary for the purposes indicated here and to retain such data for no longer than is necessary for such purposes. The length of time Personal Information is retained, and criteria for determining that time, are dependent on the nature of the Personal Information and the purpose for which it was provided/ collected.
Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist even after deletion. For more information on where and how long your data is stored, and for more information on your rights of erasure and portability, please contact Email ID: admin@parivartanngo.com
12. Our Security Measures
We store your Personal Information on our servers located in India and also on the cloud-based CRM system “Microsoft Dynamics” whose servers are located in India and this information is accessible to our personnel across our offices located globally. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as these systems are not hackproof. Data pilferage due to unauthorized hacking, virus attacks, and technical issues is possible, and we assume no liability or responsibility for it. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your Personal Information.
13. Your Rights (For EU Residents)
You have the right to request us to let you know what Personal Information belonging to you we hold in our possession, the right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of your Personal Information. If you would like to exercise ANY of these rights, please contact inquiry Email ID: admin@parivartanngo.com
14. Links to Other Websites
Our Website may contain links to other websites/applications of your interest. Unless the third-party websites/ applications are owned by PARIVARATAN SOCIAL AND EDUCATIONAL TRUST, we do not have any control over them and you will be accessing them at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such websites/applications. You should exercise caution and look at the privacy policy applicable to such websites/applications.
15. Limitation of Liability
To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.
16. Governing Laws and Disputes
This Privacy Policy shall be construed and governed by the laws of India without regard to principles of conflict of laws. Any dispute arising, between you and us, shall be submitted to the arbitration to be conducted in Mumbai, India in the English language, in accordance with the provisions of the Arbitration and Conciliation Act of 1996, by a sole arbitrator (appointed by us), and the award made in pursuance thereof shall be binding. Subject to the arbitration provisions, you agree that the courts in Thane, India shall have exclusive jurisdiction over such disputes.
For any EU residents, this Privacy Policy shall be governed by the provisions of the GDPR.
17. Changes to This Policy
We may update this Privacy Policy from time to time. You are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it.
18. Contact Our Redressal/Grievance Officer
In accordance with the IT Act and the SPDI Rules, the name and contact details of the Redressal/Grievance Officer are provided below:
Name: Mrs. Trupti Puranaik,
Address: 2/172, SHarmishta Tarangan, Tower, CHS Ltd, Shahid Mangal Pandey Road, Eastern Express Highway, Samata Nagar Jekegram, Thane (w), Maharashtra – 400606
Email ID: admin@parivartanngo.com
Telephone: +91–9029129171
19. Changes to the Policy
We reserve the right to update, change, or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of such update, change or modification. If you continue to access or use our Services even after any such changes have been made, it would be deemed to be your implied consent to the changed Privacy Policy.